Privacy & Cookie Policy
(Last updated: 11/12/2025)
1. Introduction
This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our services. We are committed to handling your data lawfully, fairly, and transparently in accordance with UK GDPR and the Data Protection Act 2018.
By using this website, you agree to the practices described in this policy.
2. Who We Are
Business name: CambridgeGardeningSchool
Website: CambridgeGardeningSchool.com
Data controller email: enquiries@cambridgegardeningschool.com
3. What Personal Data We Collect
We collect the following categories of personal data when you use our website or purchase services:
Information you provide directly
- Name
- Email address
- Billing address
- Shipping address (if applicable)
- Account login details (if you create an account)
- Order details
- Messages or enquiries you send us
Information collected automatically
We only use strictly necessary cookies and basic technical data required for the website to function, including:
- IP address
- Browser type
- Device information
- Essential WooCommerce cookies (see Cookie section below)
We do not use analytics, advertising, or tracking cookies.
4. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfil your orders
- To manage your account
- To communicate with you about your purchase
- To respond to enquiries
- To meet legal and tax obligations
- To maintain website security and functionality
We do not sell or share your data for marketing purposes.
5. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract – to process orders, payments, and provide services
- Legal obligation – for tax, accounting, and regulatory requirements
- Legitimate interests – to maintain site security and prevent fraud
- Consent – only if you opt in to receive marketing emails (optional)
6. Who We Share Your Data With
We only share your data with trusted third parties who help us operate our business:
- Payment processors (e.g., PayPal)
- Website hosting provider (Google Cloud)
- Email service provider (Google Cloud)
- Professional advisers (e.g., accountants)
These providers only process your data on our instructions and in compliance with UK GDPR.
7. How Long We Keep Your Data
We retain personal data only as long as necessary:
- Order records: 6 years (legal requirement for HMRC)
- Customer accounts: until you request deletion or after prolonged inactivity
- Emails and enquiries: as long as needed to respond
- Necessary cookies: expire automatically as described below
8. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request a copy of your data (data portability)
- Withdraw consent (if applicable)
- Complain to the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at:
enquiries@cambridgegardeningschool.com.
9. Security
We take appropriate technical and organisational measures to protect your data, including:
- Secure hosting
- Encrypted connections (HTTPS)
- Restricted access to personal data
- Regular security updates
10. Cookies
10.1 What Are Cookies?
Cookies are small text files stored on your device. We only use cookies that are strictly necessary for the website and online shop to function.
10.2 Cookies We Use
Essential Cookies
These cookies are required for the shopping cart and checkout to work:
| Cookie | Purpose |
|---|---|
| storeApiNonce | Security nonce used to validate WooCommerce Store API requests |
| storeApiCartData | Maintains cart state for non‑logged‑in users |
| wpEmojiSettingsSupports | enables emojis on the website |
These cookies do not track you or collect analytics data.
10.3 No Analytics or Tracking Cookies
We do not use Google Analytics, advertising cookies, or any third‑party tracking technologies.
10.4 Managing Cookies
Because we only use essential cookies, they cannot be disabled without affecting the functionality of the website. You can still manage or delete cookies through your browser settings.
11. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
Email: enquiries@cambridgegardeningschool.com